Expert-level backup before, during, and after
Get your organization prepared in the event of a cybersecurity incident. Get backup from our team of security incident experts.
Incident Response
Cybersecurity Incident Response Services
What is Incident Response?
Top-tier security incident experts to ensure you are prepared
Incident response is an organized approach to rapidly responding to the aftermath of a security breach, incident, or cyberattack. The goal of incident response is to quickly identify an attack, minimize its effects, contain the damage, and identify the root cause of the incident to reduce the risk of future incidents. When security threats arise, quick incident response is critical for proper identification and containment of the risk.
FRSecure strives to deliver cybersecurity incident response services that will meet all of our client needs in these tough situations and will leave you confident your incident was properly handled. FRSecure understands that cybersecurity incident response services are not a one-size-fits-all delivery; that’s why we have multiple options and will work with you to tailor a solution that meets your needs.
Need IR help?
From emergency situations to preventative efforts, FRSecure can help. Reach out to us for a free incident triage call, to help improve your IR program, or both!
CONTACT USEmergency Response Services
Ransomware
Ransomware
Business Email Compromise
Business Email Compromise
Malware Outbreak
Malware Outbreak
System Intrusion
System Intrusion
Threat Hunting
Threat Hunting
Forensics
Forensics
Proactive Incident Response Services
Response Preparation and Management (RPM)
RPM
Virtual Cybersecurity Incident Manager (vCSIM)
vCSIM
CSIRT Registration
Registration Services
Retainer
Retainer
Plan Creation & Coaching
Plan Creation & Coaching
Tabletop Exercises
Tabletop Exercises
Incident Response Managed Services
vCSIM vs. RPM
Response Preparation and Management (RPM)
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Annual Program
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Ideal for New or Growing IR Programs
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Risk Registration
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Biannual External Vulnerability Scan
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Annual Tabletop Exercise
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Project Hyphae Enrollment
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Weekly Threat Intel Discussion w/ Dedicated Liaison
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Retainer Hours
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IR Readiness Assessment
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IR Plan Drafting or Review
Virtual Cybersecurity Incident Manager (vCSIM)
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Annual Program
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Ideal for Established IR Programs
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Risk Registration
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One-time External Vulnerability Scan
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Annual Tabletop Exercise
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Project Hyphae Enrollment
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Biweekly Threat Intel Discussion w/ Dedicated Liaison
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Retainer Hours
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IR Readiness Assessment
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IR Plan Drafting or Review
Incident Response Steps
Preparation
Preparation is about developing a plan—establish a Cyber Security Incident Response Team (CSIRT), define appropriate lines of communication, articulate services necessary to support response activities, and procure the necessary tools.
Identification
Identification aims to confirm the existence of an incident and find the initial point of ingress—determine the scope, impact, and extent of the damage caused by the incident, preserve digital evidence, and conduct forensic analysis.
Containment
The containment stage is for isolating affected systems for forensic analysis. This helps regain control of the situation and limit the extent of the damage using a varied number of techniques based on severity, damage, and legal considerations.
Eradication
Eradication requires the removal and addressing of all components and symptoms of the incident. Validation is also performed to ensure the incident does not reoccur.
Recovery
Recovery involves the steps required to restore data and systems to a healthy working state allowing business operations to be returned.
Lessons Learned
Analysis is conducted on the systems that were impacted by the incident. Information is provided about how the attack occurred, and a plan is developed to prevent it from happening again.
What Types of Situations Do We Handle?
Priority One Incident
Critical Incident – Likely breach:
Incident affecting critical systems or information with the potential to impact revenue or customers.
Examples include:
- Application, system, or privileged account compromise
- Denial of service
- The exploitation of known vulnerabilities
- Unauthorized access to information
- Unauthorized modification of information
Priority Two Incident
Serious Incident – Possible breach:
Incident affecting critical systems, non-critical systems, or unregulated information, which does not impact revenue or customers.
Examples include:
- Login attempts (brute force)
- Policy violations
- Social engineering
- Unprivileged account compromise
- Virus/malware outbreak
Priority Three Incident
Moderate Event – Low likelihood of breach:
Incident affecting non-critical systems or information, not impacting revenue or customers. Generally, a single user issue.
Examples include:
- Spyware
- Dialer
- Unauthorized use of resources
Priority Four Incident
Security Event – Non-incident:
No destructive behavior seen. In general, these would be considered to be part of normal support operations.
Examples include:
- Spam
- Inappropriate content
- Scanning
- Copyright
The FRSecure Way
Why work with FRSecure?
Expertise
FRSecure has been in business for over 10 years, and our team has more than 300 years of combined experience working in information security and boasts 30 different kinds of certifications. When it comes to handling security incidents, you have the benefit of experience in your corner.
Mission
Our mission at FRSecure is to fix the broken information security industry. Not only do we respond to incidents, but we also solve as many weaknesses as we can in your security environment. Being with organizations before, during, and after a breach is the only way we can truly improve their security and protect the sensitive information entrusted to them.
Style
Our style isn’t “cookie cutter.” We recognize that each organization is different, and every security program is at a different stage of maturity. We get to know your security program intimately as well as store your network configurations so we can respond swiftly and effectively should an incident arise.
Focus
Information security is all we do. We don’t do IT, sell hardware, or provide insurance. We only do security. Because of this, our incident response team can focus solely on helping your organization prevent and respond to security incidents. Our team works hard to be a partner—collaborating with and educating your team every step of the way.
Emergency Response Benefits
by Team Type
FRSecure Managed Services
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Verifiable Industry Experience
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Expert Advisor
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Strategic Security Planning
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Save On Training & Certification Costs
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Objective Measurable Performance
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Access to a Team of Experts
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Wide-range of Specialized Expertise
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Scalable Bandwidth
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Proven Methodology
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Guaranteed SLA
Emergency Response Without Managed Services
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Verifiable Industry Experience
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Expert Advisor
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Strategic Security Planning
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Save On Training & Certification Costs
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Objective Measurable Performance
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Access to a Team of Experts
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Wide-range of Specialized Expertise
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Scalable Bandwidth
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Proven Methodology
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Guaranteed SLA
In-House Breach Response/Internal Team
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Verifiable Industry Experience
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Expert Advisor
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Strategic Security Planning
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Save On Training & Certification Costs
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Objective Measurable Performance
-
Access to a Team of Experts
-
Wide-range of Specialized Expertise
-
Scalable Bandwidth
-
Proven Methodology
-
Guaranteed SLA